All posts in " consumer rights "

Not-so-smart Ovo disconnected my electricity by mistake

By Anne workforce / June 27, 2019

I was switched to pay-as-you-go by an agent when he was changing my gas meter Ovo Energy fitted smart meters to our flat for both gas and electricity last September. I requested that the meters report my usage to Ovo on a monthly basis, but in November, after some issues with the readings, I asked […]


Beware fake payment emails that claim to be from Green Star

By Anne workforce / June 21, 2019

Another warning about messages and texts that come with a live link I received a text that appeared to be from energy provider Green Star requesting payment. “This is a polite reminder that your bill is almost due for payment. There are a number of quick and easy ways you can pay,” it said. The […]

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